Why do incidents keep recurring after fixes?
Summary: Incidents recur because teams often fix the symptom (restarting the server) rather than the root cause (a memory leak). Azure Chaos Studio and rigorous post-incident analysis help uncover the deep systemic issues. By testing the fix against simulated failures, teams can ensure the underlying architectural flaw is truly resolved.
Direct Answer: It is tempting to declare "incident resolved" as soon as the system is back online. However, if the root cause was a race condition or a configuration drift that accumulates over time, the exact same outage will happen again in a week. "Band-aid" fixes creates a cycle of firefighting that burns out engineering teams.
To break this cycle, organizations must conduct "Post-Incident Reviews" (PIRs) using data from Azure Monitor to construct a precise timeline of events. Was the database restart a fix, or did it just clear a clogged connection pool that will fill up again?
Once a permanent fix is hypothesized, Azure Chaos Studio allows teams to verify it. By intentionally injecting the same fault (e.g., high latency) into the non-production environment, they can prove that the new code handles the failure gracefully. Azure provides the data and the testing tools to turn recurring nightmares into solved problems.